Managed services are a perfect extension to this, being the practice of outsourcing the responsibility for proactively maintaining your technology infrastructure, through a trusted partner that fully supports your business’s technology and proactively anticipates and works with you. This is governed through your support contract, as is the case with Technology Support 24/7.

Here at Technology Support 24/7, we work closely with you to support your organisation in a range of processes and functions to improve operations and reduce expenses – acting as your outsourced Technology Department and sharing best practice and economies of scale, in purchasing, with the organisation.

This is of course, in contrast to an on-demand, outsourcing model where the IT support service provider performs on-demand services and bills the customer only for the work done. Here, the provider has little opportunity to work closely with you and become a strategic advisor to you, in the organisation’s current and future needs, though we always take time to understand your needs and aspirations, as a client.

Do you want to work with an innovator in the IT support sector? Do you want to transform your technology infrastructure? Do you want to propel your business to the next level?

If the answer to any of those is yes, then we need to talk!